Reference

Privacy Policy — How We Handle Your Information

We collect, store and protect account data to run your wallet, verify withdrawals and deliver the lobby experience you expect. This policy explains what we gather, why we need it, and how you control it.

Account securityCookie disclosureContact rightsData retentionThird-party processors
fb77 bat Privacy Policy — How We Handle Your Information
PRIVACY CONTACT

Reach Us About Your Data

If you want to see what information we hold, update details, or request deletion, our support channels handle privacy inquiries during business hours. Live chat is fastest for account questions; email works for formal requests that need a written reply. We respond to data-access requests within the timeframe local regulation requires.

Team online

Live Chat

Open the chat widget from any page while logged in. Privacy requests go to a specialist who confirms your identity before releasing or updating records.

Email Support

Send formal data-access or deletion requests to our support address. Include your registered mobile number so we can verify the account and reply securely.

Account Settings

View current marketing preferences, update your email or mobile number, and control notification opt-ins directly from the profile tab without contacting support.

DATA PRACTICES

How We Protect and Use Information

We encrypt personal data in transit and at rest, restrict access to authorized staff only, and audit logs regularly to catch unauthorized activity. Payment processors like bKash, Nagad and Rocket manage transaction security under their own policies. Below are the key areas that shape how we handle your information day to day.

Collection Scope

We gather only what account creation, payment verification and gameplay tracking require. Optional fields stay optional; you control marketing preferences and can update or delete non-essential data anytime.

Cookie Use

Session cookies keep you logged in; preference cookies remember language and layout choices. Analytics cookies track which games get opened most so we improve lobby navigation. Disable non-essential cookies in browser settings.

Retention Period

Active accounts remain on file indefinitely. Closed accounts archive after regulatory retention ends — typically tied to financial-record rules in the jurisdiction you accessed from. Logs older than that window are purged.

Your Rights

Request a copy of stored data, correct inaccurate details, or ask us to delete your account through support channels. Response time depends on local law; we aim to close requests within two weeks where regulation allows.

Common Privacy and Data Questions

We ask for name, mobile number, email and date of birth during account creation. Payment details — bKash, Nagad or Rocket account numbers — are stored encrypted when you add a deposit method for the first time.

Yes. Contact live chat or email support with your registered mobile number, and we will send a report of stored information within the timeframe local regulation requires for data-access requests in eligible regions.

Active accounts retain full transaction logs indefinitely so you can review deposits, withdrawals and bet history anytime. Closed accounts archive for the regulatory period — usually several years — then purge from live systems.

We never sell data. Payment processors like bKash, Nagad and Rocket handle transaction details under their own policies. Game providers receive anonymized session tokens to load tables and slots, not your personal profile.

Open account settings, navigate to notifications, and toggle marketing messages off. You can also click the unsubscribe link at the bottom of any promo email. Essential account alerts — withdrawal confirmations, security notices — still arrive.

Session cookies keep you logged in; preference cookies save language and layout. Analytics cookies track which games open most. Disable non-essential cookies in browser settings, but login and wallet functions need session cookies to work.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.